Our standard shipping method is Priority 3 day mail USPS within the USA. Alaska, Puerto Rico and Guam are considered domestic US rates. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Send Returns To: Maui Rippers 810 Haiku Rd. #7 Haiku Hi. 96708
If returning 'Free Shipping' Items You are responsible for ship costs for exchanges or returns.
You may return items within 30 days of delivery for a full refund or exchange. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
If you need to return an item to change a size, just send back with receipt including a note about which size to change to. Include $6 for return shipping for up to 2 pair. We'll notify you via e-mail of your return once we've received and processed the returned item. Turnaround time is usually 1 day after we receive. Shipping normally takes 3-5 days.
OR, you can login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.
If Refunding, you should expect to receive your refund within a week. On rare occasions it might take up to two weeks after giving your package to the return shipper, however, in most cases you will receive a refund much more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 4 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Free shipping only applies to orders within the USA using USPS.