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Shipping and Returns

Check Order Status

Make a Return


 

US SHIPPING

OUR STANDARD FREE SHIPPING METHOD IS USPS FIRST CLASS, WHICH TAKES 5-7 DAYS FOR ADDRESSES IN THE CONTINENTAL U.S., ALASKA, PUERTO RICO AND GUAM. EXPEDITED ORDERS ARE SHIPPED VIA FEDEX EXPRESS OR USPS PRIORITY, DEPENDING ON THE DELIVERY ADDRESS AND QUANTITY OF ITEMS. MAUI RIPPERS WAREHOUSE OPERATING HOURS ARE 9AM-5PM MONDAY THROUGH FRIDAY. ALL ORDERS ARE SHIPPED NEXT BUSINESS DAY. 

INTERNATIONAL SHIPPING

WE ARE HAPPY TO SHIP TO ANYWHERE IN THE WORLD FOR AN EXTRA COST. FOR LARGE INTERNATIONAL ORDERS, THE DELIVERY TIME IS AN ESTIMATION AND THE SHIPPING CALCULATION MAY BE DIFFERENT THAN THE QUOTE PROVIDED, SO WE MAY REACH OUT TO YOU WITH A MORE ACCURATE QUOTE. BUYERS ARE RESPONSIBLE FOR ANY INTERNATIONAL DUTIES, TAXES AND/OR FEES. PLEASE NOTE: WE ARE UNABLE TO PROVIDE RETURN LABELS FOR INTERNATIONAL ORDERS. FOR INTERNATIONAL RETURNS, PLEASE SHIP YOUR ITEM(S) BACK FOR REFUND USING YOUR OWN SHIPPING LABEL.

EXCHANGES

FOR EXCHANGES, PLEASE FOLLOW OUR RETURNS PROCESS AND PLACE A NEW ORDER FOR THE PRODUCT YOU DESIRE. THIS WILL ENSURE THE PRODUCT IS AVAILABLE AND GETS TO YOU FASTER.

RETURN POLICY

  • DOMESTIC RETURN SHIPPING LABELS ARE $5.00. THIS AMOUNT WILL BE DEDUCTED FROM YOUR REFUND.
  • MERCHANDISE CAN ONLY BE RETURNED IF PURCHASED ONLINE DIRECTLY FROM WWW.MAUIRIPPERS.COM
  • MERCHANDISE MUST BE RETURNED WITHIN 30 DAYS OF DELIVERY. 
  • MERCHANDISE MUST BE IN ORIGINAL UNUSED CONDITION, FREE OF HAIR & ODOR WITH THE HANGTAGS ATTACHED. ALL BOXER BRIEFS ARE FINAL SALE. 
  • ITEMS LISTED AS FINAL SALE ARE NOT ELIGIBLE FOR REFUND OR EXCHANGE. 
  • SHIPPING CHARGES INCURRED DURING CHECKOUT ARE NON-REFUNDABLE. 
  • WE CANNOT GENERATE RETURN LABELS FOR APO/DFO/DPO OR INTERNATIONAL ORDERS.

CREATE A RETURN LABEL 

  • CLICK HERE TO SELECT THE ITEM(S) TO BE RETURNED AND PRINT YOUR RETURN LABEL.
  • DROP YOUR PACKAGE OFF AT ANY USPS POST OFFICE PICKUP LOCATION.
  • ONCE YOUR RETURN HAS BEEN RECEIVED BY OUR WAREHOUSE, PLEASE ALLOW UP TO 7-10 BUSINESS DAYS FOR PROCESSING. ADDITIONAL PROCESSING TIME MAY BE INCURRED DEPENDING ON YOUR FINANCIAL INSTITUTION BEFORE THE FUNDS POST TO YOUR ACCOUNT. 

IF YOU RECEIVED AN INCORRECT OR DEFECTIVE ITEM, ETC., YOU WILL NOT BE CHARGED FOR RETURN SHIPPING.